Every day, we talk to hundreds of carriers about what they like and what frustrates them about their freight factoring service. 

So, we thought it would be useful to look at the top freight factoring companies we hear about from carriers and their user reviews on Trustpilot.

Why Trustpilot? Unlike other review websites, Trustpilot scores take lots of different factors into consideration, including the level of detail and recency of the reviews. They also use fraud detection software so you won’t find any fake reviews on Trustpilot.

Disclaimer: ratings of the top freight factoring companies will change as new reviews come in each day. We will do our best to keep this article up to date, but you can always click through on the ratings to check the most recent information on Trustpilot.

Bobtail

Bobtail has 4.9 stars on Trustpilot. This puts us in the best category Trustpilot has to offer: Excellent. We are the only factoring company on this list with this level rating. We’ve been in business since 2015.

At Bobtail, we pride ourselves on bringing transparency to financial services in the trucking industry. 

Our vision is a supply chain free from friction, fraud, waste, and abuse, where companies succeed based on the value they create. 

We earned this rating by setting up our factoring service to incentivize our team to provide excellent customer service and product design. How? We don’t lock carriers into contracts. Factoring with Bobtail requires a simple 30-day agreement you can cancel at any time at no additional cost. 

RTS Financial

RTS Financial has been in the freight factoring business since 1995. They have 4.1 stars on Trustpilot, or a “Great” rating.

eCapital

eCapital has been in the factoring business since 2006. They have 4 stars on Trustpilot, giving them a “Great” rating.

OTR Solutions

Known then as OTR Capital, they were founded in 2011. OTR has 3.4 stars on Trustpilot, putting them in the “Average” category. 

Apex Capital

Apex Capital Group opened its doors in 1995. They have 3.3 stars on Trustpilot, an “Average” rating.

Love’s Financial

Love’s has been offering factoring to carriers since 2014. They have 2.9 stars on Trustpilot, giving them an “Average” rating.

TBS Factoring Service

TBS has been offering financial services to carriers for more than 50 years. They have 2 stars on Trustpilot, which puts them in the “Poor” category.

Triumph Business Capital

Referred to simply as “Triumph,” this company has been in the factoring business since 2004. They have 1.8 stars on Trustpilot, giving them a “Poor” rating.

TAFS

Opening its doors in 2007, TAFS has just 1.4 stars on Trustpilot, placing it in the “bad” category.

What to Look for in a Factoring Company

Seeking out verified reviews from reputable websites is a great step in finding the right factoring company for your business. A company’s rating on Trustpilot is an excellent indicator of the quality of the service. 

However, the ratings for these top freight factoring companies don’t tell you everything. It’s important to read the most recent negative reviews. This will give you a look into what those users value. Then you can evaluate if that aspect of the service is important to you.

Here are some other things to consider when searching for a factoring service:

• Contract term: before signing anything, take a look at how long you will be in the contract, what it will cost you to leave, and how to give notice if you don’t want it to renew.
• Total cost: don’t be fooled by a super low factoring rate. It’s important to understand what additional fees the company will charge and if there are any special conditions for keeping the rate, like volume minimums.
• Technology: ask your sales representative to show you a demo or tutorial of how to submit invoices on their platform. A highly responsive mobile app is a plus!

Related: What is a “Good” Factoring Rate?

We know you’re a smart business owner and you’re going to take your time to make a decision with all the right research. But when you’re ready, contact us to talk about factoring with a flexible 30-day agreement, no hidden fees or conditions, and top-notch customer service and technology.